How do I access money from my savings?

• Under your ‘Available funds’, we will let you know if you need to give us a notice before accessing your money.

• If you need to give us a notice:

1. Click or tap ‘Manage’ from ‘Available funds’ in your savings account 

2. You will be taken to Full Service

3. We will let you know when your request has been approved

4. Once you have approval, you can transfer the money into another account

 

• If you see no notice requirement under ‘Available funds’, it means that you can make a transfer immediately.

1. Click or tap ‘Transfer’ at the top of the page

2. Enter the details of your transfer 

3. Click or tap ‘Next’.

4. A confirmation screen will display. Make sure all the information is correct

5. Click or tap ‘Confirm’

6. A final screen will display, this will let you know the status of your transfer

7. Scroll down and click or tap ‘Done’ or ‘Make another transfer’