What is the difference between ‘current balance’ and ‘inactive balance’?

  • Current balance is the amount you are currently earning interest on.
  • Inactive balance is the amount you are not earning interest on.
  • We suggest that you withdraw or transfer your inactive balance to another account.
  • If you only see an inactive balance and no current balance, this means your initial investment amount was not enough for this specific savings account.  
  • We will let you know how much more you need to invest and you will be able to transfer this into your account to activate it.