How do I verify an individual account?

Once you’ve clicked on the ‘Verify account’ or ‘Verify this beneficiary’ link, follow these steps:

  1. Choose ‘Individual’ for the beneficiary type.
  2. Fill in the initials, surname and ID/passport number.
  3. Confirm that you’ve read the terms and conditions and that you have permission to use the individual’s ID/ passport number for this verification.
  4. Click or tap ‘Next’ and then ‘Confirm’ once you’ve checked the details are correct. Please note: You don’t have to fill in the bank account details again, but we recommend you check these details before completing the verification.