How do I delete a CashSend beneficiary?

  1. Select ‘CashSend’
  2. A list of your CashSend beneficiaries will be displayed
  3. Select the beneficiary you want to delete, you can type the beneficiary’s name or cellphone number into the search bar to find them quickly
  4. The beneficiary’s details will be displayed
  5. Scroll down to the bottom of your screen and click or tap ‘Delete beneficiary’
  6. A confirmation screen will appear, make sure this is the correct beneficiary
  7. Click or tap ‘Delete’ to confirm and the updated list of your beneficiaries will display
  8. Any unredeemed CashSends will still be redeemable after deleting a beneficiary
  9. You can view or reinstate deleted beneficiaries on Full Service by selecting to filter for ‘inactive’ beneficiaries