How do I delete an electricity beneficiary?
- Select ‘prepaid electricity’
- A list of your prepaid electricity beneficiaries will be displayed
- Select the beneficiary you want to delete, you can type the beneficiary’s name or meter number into the search bar to find them quickly
- The beneficiary’s details will be displayed
- Scroll down to the bottom of your screen and click or tap ‘Delete beneficiary’
- A confirmation screen will appear, make sure this is the correct beneficiary
- Click or tap ‘Delete’ to confirm and an updated list of your beneficiaries will display
- You can view or reinstate deleted beneficiaries on Full Service by selecting to filter for ‘inactive’ beneficiaries