What should I do if my PrePaid electricity beneficiary’s meter number changed?

You must delete the beneficiary and then add them again with their new meter number. You can do this on the full Absa Online Banking service:

  1. Choose ‘Full Service’ from the main menu at the top to change to the full Absa Online Banking service.
  2. Once you’ve changed to Full Service, choose ‘Payments’ and then scroll to ‘Purchase PrePaid’.