How do I delete a payment beneficiary?

  1. A list of your payment beneficiaries will be displayed
  2. Select the beneficiary you want to delete - you can type the beneficiary’s name or account number into the search bar to find them quickly
  3. The beneficiary’s details will be displayed
  4. Scroll down to the bottom of your screen and click or tap ‘Delete beneficiary’
  5. A confirmation screen will appear, make sure this is the correct beneficiary
  6. Click or tap ‘Delete’ to confirm and the updated list of your beneficiaries will display
  7. Remember, your future dated payments for deleted beneficiaries will be cancelled
  8. You can view or reinstate deleted beneficiaries on Full Service by selecting to filter for ‘inactive’ beneficiaries