What should I do if my payment beneficiary’s bank account number or branch code changed?

You must delete the beneficiary and then add them again with their new bank account number or branch code. You can do this on the full Absa Online Banking service:

1. Choose ‘Full Service’ from the main menu at the top to change to the full Absa Online Banking service.
   
2. Once you’ve changed to Full Service, choose ‘Payments’ and then ‘My beneficiaries - new and existing’. Please note: If there any future-dated payments for this beneficiary, these will also be deleted.