What should I do if my PrePaid airtime and data beneficiary’s cell phone number changed?

You must delete the beneficiary and then add them again with their new cell phone number. You can do this on the full Absa Online Banking service:

  1. Choose ‘Full Service’ from the main menu at the top to change to the full Absa Online Banking service.
  2. Once you’ve changed to Full Service, choose ‘Payments’ and then scroll to ‘Purchase PrePaid’.