How do I reset my Absa Online PIN and password from my App?
- On the login page, click or tap Forgot PIN.
- Enter your access account number, user number and the CAPTCHA code.
- Click or tap Next.
- A verification request will be sent to your phone.
- Tap on the verification request.
- Enter your passcode and tap Scan.
- Agree to verify your identity using a face scan.
- Tap Scan my face.
- Allow the Absa Banking App to access your camera.
- Look directly at your phone and follow the prompts on the screen to scan your face.
- Enter a 5-digit PIN.
- Re-enter the 5-digit PIN.
- Tap Confirm.
- Your Absa Online PIN is successfully changed.
- Tap Done.
- If you need to change your password, tap Change my password.