How do I add a new payment beneficiary?

Once you’ve chosen ‘Beneficiaries’ from the left-hand menu bar, follow these steps:

  1. Click or tap ‘Add beneficiary’.
  2. Enter a name, up to 20 characters long, for the beneficiary.
  3. Enter the first few letters of the beneficiary’s bank to see a list of bank names. Choose the bank where your beneficiary has their account.
  4. Enter part of their bank’s branch name or branch code to show a list of applicable branches. Choose the name or code that your beneficiary gave you. If your beneficiary banks with Absa, you don’t need to put in a branch code. It is selected automatically.
  5. Enter the account number and choose the account type your beneficiary gave you. If your beneficiary banks with Absa, you don’t need to enter an account type.
  6. In ‘My reference’, enter a description to help you identify the payment on your own account statement.
  7. In ‘Beneficiary reference’, enter a description to help your beneficiary identify the payment on their account statement.
  8. If you or your beneficiary need to be notified of the payment once it is processed, choose which method to use. SMS and email are the most popular. Each notice of payment has a cost. See ‘Charges’ for the cost of each payment notification type.
  9. Click or tap ‘Next’. Check the details and click or tap ‘Confirm’ to finish adding your new beneficiary.

See also:

What is the difference between ‘My reference’ and ‘Beneficiary reference’?
What is a notice of payment?